I’m Sick of Your Tiny, Tiny Type
Your tiny type is too hard to read – no wait, not hard to read, it is impossible to read. I carry my phone with me everywhere, but somehow I always seem to forget my magnifying glass. I tap the Safari Reader button, but that’s not a solution to the problem you have created. That’s a Band-Aid for your bad typesetting.
Sometimes I’m on my computer, and Reader doesn’t work on your web app. I hit CMD + two or three times so that my dyslexic brain can make sense of the fusty 14px Helvetica, your servers regurgitates all over my screen. Then the layout falls apart. Words start smashing together. Ads bleed into my emails. And I find myself scrolling up, down, left, right, top, bottom – what in the hell is this? The Konami code? I don’t need 30 extra lives. I want to read your content. Is that too much to demand.
And I know I’m not the only one who hates your tiny type. How many times have I heard users complain about fonts being too small? More times than I’ve heard them complain about fonts being too large – wait, I’ve never heard a user complain about that. Why should they? Your users aren’t asking for a faster horse – they’re struggling to read your content. Surely that isn’t what you’re going for, and surely that isn’t a good experience.